Shipping & Delivery Policy

DOMESTIC SHIPPING

  • There are no charges applied for shipping across India.
  • To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.
  • All products are subject to availability. Once an order is placed, you will receive an email confirmation containing the detail of your order.
  • Once your order is ready and dispatched it is usually delivered within 15 - 20 working days. Minimum 15 days & maximum 20 days. We partner with reputed courier services, so that your products reach you on time.
  • As soon as we ship your product, the tracking information is sent to you via an email.

INTERNATIONAL SHIPPING

  • We ship worldwide. The shipping charges for international shipping will be additional and will be charged based on the weight and volume of the product and the country where the product is being dispatched. Shipping charges will be shared upon enquiry. We will take minimum 15 working days to ship the product, rest is the standard delivery time to reach depending upon the place the order has to reach.
  • International shipping time may differ according to the location. All orders are shipped from our workshop in New Delhi. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country we are shipping to; payment of these is necessary to release your order from customs on arrival. 

REFUND & CANCELLATION POLICY

Advance Payment

All orders require an advance payment to initiate processing. Once the advance has been received, it shall be deemed non-refundable under any circumstances, except where cancellation is made within the specified time frame as outlined below.

 

Order Cancellation

Cancellation requests must be made within 24 hours of placing the order.

Any request for cancellation received after 24 hours from the time of order placement shall not be eligible for a refund of the advance amount.

Failure to notify the Company within the stipulated period shall result in forfeiture of the advance payment, and the Company shall bear no liability for refund or compensation.

 

Modification or Delay

Any modification to an existing order may be subject to approval and may result in changes to the delivery timeline or pricing, at the Company’s discretion.

 

Acceptance of Policy

By placing an order, the client acknowledges and agrees to the terms of this Refund & Cancellation Policy.